Responsibilities

• Conduct outbound calls to collect payments and negotiate repayments from clients.
• Maintain accurate records of customer interactions and transactions.
• Assist in resolving customer inquiries regarding account status and payment plans.
• Follow company policies and regulations during collection activities.
• Provide exceptional customer service to ensure client satisfaction.

Requirements

• Educational Qualifications: Diploma in a relevant field
• Experience Level: Fresh graduate or student
• Skills and Competencies: Strong communication skills
• Qualities and Traits: Empathetic, patient, and detail-oriented
• Responsibilities and Duties: Ability to negotiate and communicate effectively