A leading IT solutions provider in Singapore is seeking an experienced Salesforce Service Cloud Manager. The ideal candidate will manage Salesforce Service Cloud operations across customer care channels, ensuring system performance and scalability. Candidates must possess 6–10 years of experience in Salesforce, particularly in the telecommunications sector, along with proven capabilities in large-scale customer service platform management. Salesforce certifications are preferred. This is an opportunity to drive CX improvement and support digital transformation programs in a dynamic environment.
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