Elevate your career with Techo-Bloc as a Customer Service Specialist, providing exceptional support to dealers across North America. This non-call center role focuses on high-touch service and timely order management.
In this full-time position, you will serve as a vital liaison for our dealers, processing orders efficiently while ensuring satisfaction and rapid issue resolution. Your ability to handle customer inquiries and collaborate with internal teams will greatly enhance service delivery. Candidates must be organized, proactive, and capable of managing multiple tasks in a supportive environment.
Key Responsibilities:
• Process and manage customer orders efficiently
• Address product availability inquiries and propose alternatives
• Follow up on orders and resolve issues proactively
• Take ownership of requests from inception to resolution
• Collaborate with departments to enhance service flow
Requirements:
• Bilingual in English and French
• Post-sec...