**What We're Looking For**
At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.
This opportunity entails being responsible for minimizing business downtime caused by technical problems by prioritizing all incoming requests and documenting all details in the support ticketing system. This position performs software installs, hardware imaging and support, basic network troubleshooting, and user account management.
The team mission is to provide prompt, friendly, customer-focused support to minimize time on job disruptions by following standard, repeatable processes. Works on problems of limited scope. Utilizes standard procedures or practices or receives regular guidance from others.
THIS ROLE W...