THE WORK

Explore new possibilities and embrace challenges with enthusiasm. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your contributions will help provide effective solutions to work-related problems, reflecting a strong foundation in Workplace Technology Remote Support. Join us in this exciting journey and make a meaningful impact.

Responsibilities

• Drive incident and outage management, investigation, and restoration processes.
• Monitor systems and analyze trends to enhance performance and prevent incidents.
• Track and facilitate acceptance of changes to production environments.
• Operate information technology production services in alignment with management protocols and service level agreements.

Qualifications

• Intermediate proficiency in Workplace Technology Remote Support.
• A minimum of 1 of e...