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Techno-Functional Business Analyst
KRIS INFOTECH PTE. LTD.
📍
singapore, Singapore
Location
singapore
Posted
June 05, 2026
Commute
Local Area
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Job Description
Job Description
- Support day-to-day operations by driving production defect resolution and delivering operational system enhancements.
- The role requires strong analytical and communication skills, the ability to bridge business and technical teams, and hands-on involvement in issue investigation, requirement clarification, and solution delivery.
- Pega experience is preferred due to the nature of the application landscape.
- Support Operations team in investigating, analyzing, and resolving production defects to ensure system stability and business continuity.
- Work closely with developers and technical teams to perform root cause analysis (RCA) and define corrective actions for recurring issues.
- Gather, validate, and document business and system requirements for operational enhancements and change requests.
- Translate business requirements into clear functional specifications and support technical teams in solution ...