Product Support Technical Writer

Kubota builds equipment that supports the work and livelihoods of people across North America — from compact tractors to construction equipment and turf care solutions. Our Product Support organization ensures dealers have the accurate, timely information they need to resolve customer issues quickly and effectively.

The Product Support Technical Writer is responsible for developing, maintaining, and improving the reference materials used across Kubota's Product Support organization. This role ensures that all dealer‑facing information—covering parts, service, warranty, and technical inquiries—is accurate, accessible, and aligned with current systems and processes. The Technical Writer works closely with cross‑functional teams to create, validate, and continuously improve procedures, knowledge articles, and resources within Salesforce/K‑Service to enhance dealer efficiency and issue‑resolution consistency.

What You'll Do