We’re looking for a detail-oriented Technical Writer to create and maintain clear, structured documentation including SOPs and Knowledge Base articles.

Key Responsibilities

• Develop and update SOPs & KB content Work with SMEs to simplify complex information
• Ensure documentation quality, consistency, and usability

What we’re looking for:

• Experience in technical writing/documentation (3 - 5 years)
• Familiarity with tools like MS Office, ServiceNow, or SharePoint

Required Skills and Experience:

• Content Creation & Updates: Research, design, write, and maintain high-quality SOPs, user guides, release notes, and internal KB articles.
• Lifecycle Management: Regularly audit the existing document repository to archive outdated information and ensure all content reflects current systems and policies.