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Technical & Warranty Executive / Senior Executive -Philippine(A150012)
XPENG
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manila, Philippines
Location
manila
Posted
June 18, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
- Provide daily technical support to dealers and service centers regarding vehicle diagnosis, repair processes, and technical issues.
- Assist dealers in troubleshooting complex vehicle issues and coordinate technical escalation with HQ technical teams when necessary.
- Monitor and track recurring technical issues, product quality concerns, and field cases.
- Support implementation of technical campaigns, service actions, recalls, and product improvement activities.
- Prepare and distribute technical bulletins, service information, and repair guidance to dealers.
- Support new model launch preparation, including technical documentation and service readiness.
Warranty & Claim Management
- Manage warranty claim review, validation, submission, and settlement processes.
- Monitor dealer warranty claim quality and ensure compliance with company warranty policies and procedures.
- Analyze warranty...