Job Summary:
The Assistant Manager is responsible for all technical related matters,not limited to identifying and assessing technical training needs, creatingtailored training plans, and implementing various technical training methods toenhance staffs' skills and performance
Key Responsibilities
Ensuring all services and repairs comply with manufactures guidelines and protocols
Investigating and respond to customers feedback to team
Ability to analyze and diagnose detective parts or components and provide effective solutions to HODs or customers
Support HODs in addressing customer questions and complaints in relation to the our products, e.g ICE truck & bus and High Voltage vehicles
Provide HODs support for special tools and workshop equipment
Perform fault finding, diagnosis and repair (e.g. all ICE engine, turbo charger system, CAN bus)
Perform fault finding, diagnosis and repair (e.g. all EV system, Battery Management System, CAN bus)
Submit technical ...