Pay Rate Range: $53.57 - 55.14/hr.

REQUIREMENT_ID-(phone number removed)



Role Name - Technical Trading Support Analyst



Job Description:

Provide production support for brokerage trading applications in a high pressure trading environment

Analyze| troubleshoot| and resolve production incidents| escalating as required

Partner with business users to resolve issues in compliance with IT and business control standards

Drive root cause analysis and continuous improvement initiatives

Produce operational metrics| audit support| and application status reporting

Maintain disaster recovery documentation and participate in DR exercises

Collaborate with technology| business| compliance| audit| and vendor teams

Participate in on call rotations| including evenings and weekends| to manage high severity incidents end to end