📍 Jobs Near Me
For Job Seekers For Employers
📍

HiringNearMe.work

Local Jobs, Zero Commute

Jobs
Home › Jobs Near Malaysia › Technical Support Team Lead
📍 Local Job Near You

Technical Support Team Lead

🏢
Tabsquare
📍 Kuala Lumpur, Malaysia
📍
Location Kuala Lumpur
📅
Posted June 06, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

📋
Job Description

Job Description

As a Technical Support Team Lead at TabSquare, you will oversee the technical support function for clients across the SEA and ANZ markets, ensuring exceptional service delivery and client satisfaction. You will lead and manage shifts of Technical Support Executives, drive process improvements, and act as a point of escalation for complex technical issues. Core responsibilities include:


1. Shift Management:

  • Lead, mentor, and motivate a team of Technical Support Executives to achieve performance targets and deliver high-quality support.
  • Conduct regular team meetings, training sessions, and performance reviews to ensure continuous skill development and alignment with company goals.
  • Monitor team performance metrics (, SLA adherence, ticket resolution times, customer satisfaction) and implement corrective actions as needed.

    • 2. Technical Support Oversight:

  • Troubleshoot and resolve com...

    • Apply for This Job

    Submit Application

    Quick and secure application process

    📍 Location Details

    🌆
    City
    Kuala Lumpur
    🗺️
    Country
    Malaysia
    🚗
    Commute
    Local Area

    🔍 More Jobs Nearby

    Explore other opportunities in Kuala Lumpur

    View Local Jobs