Join MAXIMUS at Ingersoll Rand as a Technical Support Specialist focused on innovative agricultural solutions in Saint-Bruno-de-Montarville. Provide expert support for software and hardware issues while fostering excellent customer relationships.
This role is ideal for those with a degree in Electronics or Telecommunication Technology and two years of relevant experience. You will assist customers and end users, manage access, and provide guidance to technology specialists. Your responsibilities will involve monitoring issues and ensuring customer satisfaction through effective communication.
Key Responsibilities:
• Provide technical support for software and hardware issues
• Manage user access and customer permissions
• Assist other technology specialists with solutions
• Analyze monitoring reports to identify ongoing issues
• Perform related duties as required
Requirements:
• Degree in Electronics or Telecommunication Technology
• 2 years’ experience in ...