About the Company

Founded in 2010, Luware is a leading SaaS provider specializing in innovative contact center and conversation recording solutions. Our Microsoft-certified solutions are designed to streamline customer interactions. We're committed to innovation and growth, fostering a culture that embraces agile methodologies and flexible work arrangements.

Role Overview

We’re looking for a technically skilled and customer-focused specialist to join our growing team in Zürich (Headquarter) as soon as possible. As a Luware Technical Support Specialist, you will be an expert in our CCaaS (Contact Centre as a Service) solutions and work with large multinational enterprises, helping them identify and resolve problems to get the most from our software. You will have full access to all the tools to build your own testing environment and receive training from experts in the solutions. We foster an open and flat working culture, where you will have direct acc...