Location
Sarasota
Posted
May 26, 2026
Commute
Local Area
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Job Description
Description We are looking for a Technical Support Rep to join a water industry organization in Sarasota, Florida as part of a contract opportunity with permanent potential. In this onsite role, you will serve as a key resource for customers by resolving technical product concerns, guiding users after purchase, and ensuring a high standard of service across every interaction. You will work closely with cross-functional teams to address product performance questions, document recurring issues, and contribute insights that support operational excellence and product improvement.
Responsibilities:
β’ Investigate and resolve customer issues involving instrument performance, including hardware, software, data output, and application-related concerns.
β’ Deliver post-implementation and post-sale training to help customers use products effectively and confidently.
β’ Guide customers to the appropriate manuals, reference tools, and support materials needed to answer product quest...
Responsibilities:
β’ Investigate and resolve customer issues involving instrument performance, including hardware, software, data output, and application-related concerns.
β’ Deliver post-implementation and post-sale training to help customers use products effectively and confidently.
β’ Guide customers to the appropriate manuals, reference tools, and support materials needed to answer product quest...