TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and theres nothing that can stop us from growing together.

What we are looking for

Role: Service Desk QA

Experience Range: 4 to 10 Years

Walkin Location: Bengaluru

Interview Date: 06th June 26 (09:00 AM to 12:00 PM)

Interview Venue: TCS Think Campus B4, Electronic City Phase 2, Bengaluru, Karnataka, 560100

Must Have:

1. Strong analytical, communication, and presentation skills;
   precise written documentation
2. Experience auditing ticket quality, call/chat/email interactions, and KB/article effectiveness
3. Ability to identify/diagnose issues, categorize/record deviations, and advise on corrective actions
4. Problem-solving with coaching mindset;