The Role:

You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Profile:

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have excellent communication and interpersonal skills.
• You are a strong networker & relationship builder
• You pay strong attention to detail and deliver work that is of a high standard
• You possess strong analytical skills and are comfortable dealing with numerical data

What's on Offer?

• Great work environment
• Attractive salary & benefits