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Technical Support Manager - HEALTHCARE essential - Pretoria - R840k PA
E-Merge
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Remote, South-Africa
Location
Remote
Posted
June 19, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Are you a technically strong leader who thrives in clientโfacing environments? Do you enjoy solving complex problems while mentoring a team and improving systems?
We are looking for a Technical Support Manager to lead our 1st and 2nd line support function while playing a handsโon role in system configuration, deployment, and client onboarding.
This is an exciting opportunity for someone who enjoys balancing leadership, technical troubleshooting, and client engagement.
What You'll Be Responsible For:
- Managing and overseeing all 1st and 2nd line support queries
- Acting as the escalation point for complex technical issues
- Leading and mentoring a small technical support team
- Ensuring efficient resolution of client support requests
- Performing system configuration, implementation, and deployment
- Supporting new client onboarding and ongoing system use
- Assisting in the development o...