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Technical Support Engineers

🏢
Tejas Networks
📍 mumbai, India
📍
Location mumbai
📅
Posted June 14, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Requirement:-

Roles and Responsibilities:

  • You will be the customer champion who is able to successfully drive telco issues to resolution in line with our resolution mandate. 
  • You will ensure that response and resolution time lines are met for field issues, as per committed SLA to customer.
  • You will use your knowledge and capabilities to propose innovative solutions and work-arounds as required. 
  • You will intelligneltly escalate field issues and work with the development team to resolve unique customer challenges. 
  • You will prioritize your own work in line with the team objectives. and provides guidance, mentoring to others in the team
  • You will be required to harmoniously work in a team environment and promote a work culture of excellence.

    • Skills:

  • Strong hold on Optical (SDH/SONET) ,DWDM/OTN, EoS (Ethernet over SDH), Packet Network pro...

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    📍 Location Details

    🌆
    City
    mumbai
    🗺️
    Country
    India
    🚗
    Commute
    Local Area

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