Title: Technical Support Engineer

Bangalore, Karnataka, IN

Job Summary

We at NetApp Inc. are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems with respect to NetApp Storage. Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.

If you’re a motivated self-starter, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. simply, we’d like to meet you.

Job Requirements

Primary Job Functions: 

• Provide Tier II technical support to enterprise clients, Resellers and Third-party support providers on complex and escalated scenarios. 

• Provide troubleshooting and technical support vi...