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Job Description
Description
/Preferred QualificationsThe CAPRES Technical Support Engineer (TSE) will interface with global teams of the KLA Services Organization and the Engineering team and Customers in all business sectors to maintain the high performance and availability of our products. The TSE is responsible for facilitating technical solutions in a timely manner by responding to requests and performing problem diagnosis and resolutions of complex problems withing optics, laser alignment, motion control, robotics and handlers.
The TSE plays an important role in researching problems, providing resolution plan of actions (POA) using and developing structured methodology for troubleshooting and resolutions, hosting service alert meetings (SAM), contributing to assigned projects and supporting our customers to identify and implement solutions to complex Hardware and Software problems by following defined Best-Known Method (BKM) practices and policies.
CAPRES Tec...