Job Description

Our client is a global provider of intelligent mobile Internet solutions that enable operators to improve quality, reduce network operational expenses and manage and monetize the mobile Internet.

They are looking for a Technical Support Engineer for a home office-based position.

Requirements:

About 5 years’ experience with customer-facing activities in an international environment in the mobile and Telco markets (working with telco providers)

Knowledgeable in customer support processes, tooling, and troubleshooting

Knowledge in networking: TCP/IP, switching, routing – Must

Experience with Linux/Unix based systems – Must

Experience with load balancers, VM environments, NFV and SDN – advantage

Self-learning and self-motivated

Solve problems independently and creatively

Team player and capability working with international company teams remotely

Excellent com...