ABOUT THE ROLE

If you appreciate the opportunity to learn, empower yourself, and grow into new and exciting areas, we are looking for you. This role is a unique opportunity to join HiddenLayer as a member of the Customer Success (Technical) team. As a Technical Support Engineer, you will be the first line of contact for customers using the HiddenLayer AISec Platform. We’re looking for a self-starter who is energized by building, improving, and scaling support processes. The right candidate will be comfortable operating with autonomy, taking initiative to solve problems, and contributing to a culture of continuous improvement. You’ll have a direct impact on shaping how we deliver exceptional technical support as the company grows.

WHO WE ARE

HiddenLayer protects the world’s most valuable technologies from adversarial AI attacks. We were founded by AI professionals and security specialists with first‑hand experience of how insidious adversarial AI at...