Location
dubai
Posted
June 20, 2026
Commute
Local Area
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Job Description
Responsibilities
- Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
- Provide post-sales break-fix, consulting, and collaboration with all stakeholders to resolve technical issues.
- Perform exceptional customer service relating to infrastructure design, deployment, testing and verification, as well as optimisation as needed.
- Drive interactions with customers for resolution of issues while interacting internally with Product and Engineering Teams as needed.
- Develop and maintain core competency on Nozomi Networksentire product line and technologies.
- Create knowledge base content where none exists while updating existing to correctly position solutions.
- Understanding of critical account infrastructure and technical environments.
- Provide white-glove treatment for critical accounts.
- Replicate and reproduce customer issues in the lab ...