The Elevator Pitch 
Evolv is looking for a Technical Support Associate to join our steadily growing team. In this role you will interact and support customers, partners and field service engineers. Acting as a trusted advisor in Evolv’ s technology. We help keep people of all ages safe in schools, hospitals, stadiums and more. You will be helping keep people safe by supporting Evolv Express, weapon detection system, including our cutting-edge data analytics portal. 
Success in the Role: What are performance outcomes over the first 6-12 months you will work toward completing? 
 In the first 30 days, you will: 

+ Participate in our new hire training orientation  

+ Participate in our technical product training session  

+ Learn and understand the product, and product issues enough to assist with customer support. 

+ Shadow the rest of the support team working on customer issues. 

+ Assist with scheduled remote system upgrades ...