Join CI Financial Corp. as a Technical Support Analyst specializing in Wealth Systems. Provide vital technical assistance and ensure optimal performance of wealth management software.
This role requires expertise in troubleshooting, diagnosing issues, and collaborating with teams to maintain system functionality. You will support internal teams and end-users while addressing inquiries related to wealth management platforms. An analytical mindset and strong problem-solving skills are essential for this senior-level position.
Key Responsibilities:
• Provide professional technical support for wealth management systems
• Diagnose and resolve platform issues using SQL queries
• Monitor system performance and implement preventive measures
• Train end-users on incident submission and documentation
• Collaborate with teams to fix bugs and enhance systems
Requirements:
• Bachelor's degree in IT, Computer Science, or equivalent
• Minimum 2-3 years of technical suppo...