Elevate your career with a Technical Support Analyst role at P38, supporting SLEEGERS’ kiosk technology. This summer contract position focuses on troubleshooting, maintenance, and providing outstanding customer support.
P38 is looking for a Technical Support Analyst to join its quality assurance team for the summer. In this position, you will provide critical technical support for applications operating in Microsoft Windows and Linux environments. You will create user documentation, identify technical issues, and assist with software quality testing to enhance the experience for SLEEGERS customers.
Key Responsibilities:
• Diagnose and resolve technical issues in applications
• Maintain troubleshooting scripts and workflows
• Document known issues and communicate solutions
• Create self-service articles and user manuals
• Participate in software testing to identify bugs
Requirements:
• Post-secondary diploma in computer studies or equivalent
• Experience in...