Technical Support Analyst (12 months contract)
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Job Description
This role is for a StarHub Subsidiary. The Engineer will be based at the client’s location to coordinate and manage the scope as stated below.
Job Description: The Desktop Support service refers to the provision, management, and maintenance of a managed workstation (desktop, laptop) environment and associated peripheral devices. The service is focused on providing and maintaining a reliable, functional desktop and desktop peripheral solution set for all end users to connect to corporate services and make productive use of in performing their daily work tasks. The services include:
- Prepare and maintain standard hardware specifications and standard operating environment (SOE) specifications and images.
- Provide access to standard hardware images and software, as needed to support operations.
- Coordinate and manage all third parties that provide maintenance‑related support for hardware and software used in conju...