Overview

Grow-Talent.com is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Technical Support Advisor to join their teams in A Coruña.

About the job

Technical Support Advisor (Italian, Polish, Spanish, or Portuguese)

Responsibilities

• Communicate effectively with customers, providing clear and professional support.
• Handle a wide range of customer interactions with empathy and professionalism, ensuring a positive experience.
• Troubleshoot and resolve technical issues related to cloud-based technologies and productivity tools.
• Apply logical and critical thinking to analyze problems and identify effective solutions.
• Collaborate with internal teams to escalate and resolve complex technical issues when needed.

Requirements

• Native or fluent-level proficiency in English (C1), plus working knowledge of at least one of the following languages: Italian,...