Reports to: Head of Technical Support & Training                                                                           
 
Remuneration: Contact us for details
 
Purpose Of The Job:
 
Our client is looking for a qualified and experienced Technical Support Administrator to join the team. You will be responsible for providing professional technical support to the dealer network and after-sales operations, ensuring the effective diagnosis, analysis, and resolution of vehicle-related technical concerns. The role involves conducting in-depth fault investigations both remotely and on-site, compiling comprehensive technical reports on vehicle failures, and supporting dealers with technical guidance and diagnostic expertise. The incumbent will monitor and manage technical assistance processes, analyse warranty-related components, prepare regular performance and trend reports, and contribute to ...