About the job Technical Support Administrator

The Technical Support Administrator acts as the intermediary between the control room, support team, and the technical support coordinator.

Role Overview

The Technical Support Administrator acts as the intermediary between the control room, support team, and the technical support coordinator.

Key Responsibilities

Safety, Health, and Environment

• Participate and comply with SHE requirements as outlined in the Health, Safety, and Environmental Policy.
• Maintain good housekeeping to ensure all work areas are neat and tidy.
• Ensure that all electronic equipment is powered off before leaving for the day.
• Report any unsafe acts or broken equipment to the supervisor.

Customers

• Ensure customer satisfaction, including addressing queries from management and all clients who contact the company via phone or email.