Preferred work location: Mexico City, CDMX, Mexico; Santiago, Chile.

Minimum Qualifications

• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.
• 10 years of experience in a customer-facing technical role.
• Experience with core cloud computing concepts and enterprise architecture principles, e.g., networking, compute, storage, IT security, database systems, application development, operational frameworks.
• Experience presenting to technical and executive stakeholders (e.g., explaining technical concepts to non-technical audiences).
• Experience supporting customers in cloud operations domains (e.g., launch/capacity planning, product release management, technical support, escalation management procedures).

Preferred Qualifications

• MBA or Master’s degree in a Management, Technical, or Engineering field.
• Technical professional certific...