Technical Specialist Job Description

The Technical Specialist role is to provide support and perform maintenance within the client organization's computing environment utilizing Endpoint Management technologies. The Technical Specialist will also manage, provide support on, and maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc.

The Technical Specialist will troubleshoot problematic areas using either onsite visits, telephone, email, or remote support.

Duties & Responsibilities

1. Provide professional and proactive administration for Microsoft 365 and related applications available in the Azure platform.
2. Assist with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
3. Perform independent analyses, communication, and problem-solving.
4. Work with little supervision, requiring initiative and judgment.
5. ...