Technical Services Intern

Support both Presales and Delivery Services teams by enhancing documentation quality, streamlining internal processes, and fostering cross‑functional collaboration.

Responsibilities

• Identify recurring project activities and assist in creating templates for Work Breakdown Structures (WBS) including scope, technology categories, cost estimates, and resource mapping.
• Assist in drafting Statements of Work (SOWs) and proposal templates.
• Capture internal handover processes such as P2P (Presales to Post-sales) sessions; maintain version‑controlled documentation for opportunity tracking and Salesforce‑linked projects.
• Document engineer assignment workflows and skill matrix updates.
• Organize and archive project documentation in SharePoint or designated folders.
• Attend internal meetings to capture process updates and decisions; maintain hygiene of documentation library and records of all enga...