Location
kuala lumpur
Posted
June 04, 2026
Commute
Local Area
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Job Description
Technical Services Intern
Support both Presales and Delivery Services teams by enhancing documentation quality, streamlining internal processes, and fostering cross‑functional collaboration.
Responsibilities
- Identify recurring project activities and assist in creating templates for Work Breakdown Structures (WBS) including scope, technology categories, cost estimates, and resource mapping.
- Assist in drafting Statements of Work (SOWs) and proposal templates.
- Capture internal handover processes such as P2P (Presales to Post-sales) sessions; maintain version‑controlled documentation for opportunity tracking and Salesforce‑linked projects.
- Document engineer assignment workflows and skill matrix updates.
- Organize and archive project documentation in SharePoint or designated folders.
- Attend internal meetings to capture process updates and decisions; maintain hygiene of documentation library and records of all enga...