As part of the Technical Service Delivery Team, the role serves as a frontline service professional that involves:

• Participates in project implementation in the supporting role. Such as performing on-site survey, requirements gathering and work as a proxy between the client and the participating project managers, consultants and software development team during the system life cycle.
• Provides technical configuration, test and commissioning of Robots and IoTs devices.
• Conducts basic and general end-user training.
• Provide preventive, corrective maintenance and technical support to systems that are deployed as well as handling technical service request/feedback from clients.
• Ensure that all requests/feedbacks received adhere to internal service SOP and each support tickets are closed on a timely manner.

• Passionate in current and evolving technologies such as Internet of Things (IoTs) / ...