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Technical Service Manager - Flexographic & Gravure Inks
Macpower Digital Assets Edge Private Limited
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Chicago, Illinois, United States
Location
Chicago, Illinois
Posted
May 16, 2026
Commute
Local Area
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Job Description
Position Summary: Lead technical support for customers in wide web flexographic and gravure printing. Specialize in water-based and solvent-based inks and coatings. Oversee technical activities, manage relationships, and ensure product success. Drive excellence, growth, and satisfaction through expert service and team collaboration.
Key Responsibilities:
Key Responsibilities:
- Manage technical support for wide web flexo and gravure customers using water and solvent-based products.
- Oversee on-site troubleshooting, ink optimization, and product performance evaluations.
- Coordinate press trials, product introductions, and technical audits at customer sites.
- Collaborate with R&D, sales, manufacturing, and regulatory teams for tailored solutions.
- Develop technical service strategies to support retention, growth, and innovation.
- Build relation...