The Role

This is a technically focused, customer-centered role well suited for someone who enjoys problem‑solving and applying technical knowledge in a commercial environment.

Working closely with sales, operations, and customers, you’ll be a key technical interface across both pre‑ and post‑sales activities, ensuring customers receive practical, accurate, and timely technical advice.

• Provide technical advice and product support to internal teams and customers
• Support pre‑ and post‑sales enquiries, including troubleshooting.
• Scope customer requirements and assist with quotations and solution recommendations
• Assist with basic design and product recommendation
• Liaise with sales, order management, warehousing, and distribution teams
• Deliver a consistently high standard of professional customer service

Comprehensive in‑house training will be provided.

About You

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