+ Maintain and grow the existing customer business and develop prospective customers to meet goals agreed with the Sales & M and Logistics Director.
+ Provide a high level of application support to all existing applications / customer.
+ Take initiatives for prospecting, contacting and converting prospects to customer and work in tandem with S&M team.
+ Be actively involved in pre sales and after sales support.
+ Conduct lab and process trials at customer end establish “Suitability To Use” viz a viz competition product.
+ Follow- up and influence the evolution in standardization of lime & limestone applications with the customers.
+ Coordinate on regular basis with production & QC team to ensure suitable material allocation to customer as per specific / application demand.
+ Address QC related concerns / claims from customer on prompt basis in consultation with QC & production team and in coordination with SEM.
+ Coordinate and understand the new innovative prod...