Location
islamabad
Posted
June 06, 2026
Commute
Local Area
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Job Description
About the Role: Grade Level (for internal use): 09. The Technical Relationship Management team proactively works with Strategic Accounts globally, serving as the single point of contact for all technical questions and firm‑wide issues for S&P Global and client stakeholders.
Responsibilities and Impact
- Manage a portfolio of Strategic Accounts, acting as the dedicated Technical Relationship Manager for all Capital IQ Solutions technical initiatives and escalations.
- Collaborate with Account Directors and Relationship Managers, leveraging S&P Global resources (Product Management, Enterprise, Product Dev, Tech Support) to resolve technical issues and implement strategic initiatives.
- Deliver exceptional “White Glove” service, actively supporting user and usage growth to ensure technology challenges do not negatively impact account renewals.
- Conduct regular, comprehensive technical account reviews and liaise with enterprise‑level IT and ma...