o   Technical hotline

o   Technical advice, by phone and email

o   Answer customer questions and complains

o   Case processing

o   Decisions regarding technical inquiries related to equipment

o   Prepare technical notices for the intranet.

o   Planning, supervising and generating and maintaining the documentary file referring to maintenance and internal & external calibrations of equipment.

o   Training

o   Participate in holding courses, distance learning, and internal/external.

o   Quality & HSQE

o   Support in planning audits (internal and external)

o   Support in internal audits, administrative and on location.

o   Follow-up on deviations (basically related to equipment)

o   Participate in external audits, (among other things start-u...