Join Moody's as a Technical Product Support Specialist, where your bilingual skills in English and Spanish will shine. Assist clients with industry-leading software solutions in lending.
This role focuses on providing in-depth education and assistance for Moody's Analytics Lending Solutions. Candidates need to demonstrate strong analytical abilities and customer service skills. You will act as a crucial liaison between clients and internal teams to streamline support and solutions effectively.
Key Responsibilities:
• Assist clients using Moody's software for added business value
• Deliver solutions for technical issues and inquiries
• Foster excellent relationships with Client Service and partner teams
• Collect and communicate client feedback on products
• Create content for the client Knowledge Base
Requirements:
• Bachelor’s degree in relevant fields like Finance or Computer Science
• Fluency in both English and Spanish is essential
• Strong analytic...