Hire Resolve's client, a leader in niche automotive diagnostic and accessory products, is seeking a Technical Product Support Specialist who is a tech‑savvy problem‑solver with a passion for motorcycles and a knack for providing exceptional support to join their team in Somerset West.

Responsibilities

• Providing outstanding technical product support to our diverse customer base.
• Identifying and reporting on customer support trends to drive product enhancements.
• Contributing to the improvement of our support delivery services and exploring new methodologies.
• Assisting with fleet maintenance (motorcycles).
• Managing and maintaining office technical infrastructure.
• Testing software to ensure optimal performance.
• Managing the company's online presence and contributions on technical forums.

Minimum Requirements

• Customer Support: 3-4 years
• Information Tech...