Technical Operations Manager FORMAL EDUCATION: Matric (essential) Bachelor's degree in business management/law and/or related qualification (essential) Regulatory Examination (RE5) certificate (desirable) EXPERIENCE: 3 5 years experience in Operations/Claims/Client Service environment (essential) 2 3 years of claims management experience (essential) Commercial, Corporate, and Assets Insurance Technical experience with a proven track record (essential) KNOWLEDGE: Knowledge of industry-specific regulations and standards such as: Financial Advisory and Intermediary Services (FAIS) Financial Sector Conduct Authority (FSCA) Compliance Monitoring and Enforcement (CMS) COMPETENCIES: Excellent interpersonal skills Strong leadership and management abilities Good analysis, judgment skills, and attention to detail Excellent interpersonal and communication skills Good problem-solving skills Customer-focused High level of reliability and accountability ...