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Technical Manager (Production Support Lead)
Tri-Force Consulting Services, Inc.
📍
Washington, United States
Location
Washington
Posted
June 09, 2026
Commute
Local Area
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Job Description
Job Description
Name of position:
Location:
Job description
Responsible for leading production support operations, incident response management, root cause analysis, SLA compliance, application monitoring, and operational support for Appian enterprise systems.
Oversees support resources and coordinates issue resolution activities.
Suggested Qualifications
- Bachelor’s degree in Computer Science or related field
- 15+ years overall IT experience
- 5+ years Appian experience
- 5+ years managing software development/support projects
- Strong SQL experience
- Appian L3 certification strongly preferred