NTT Limited in Petaling Jaya is looking for a dedicated professional to provide exceptional service to clients while managing complex incidents in IT Managed Services. The candidate should possess a strong grasp of ITIL processes, along with excellent communication skills to navigate various cultural settings.

This role focuses on proactive problem-solving, and mentorship of junior staff, ensuring all client operational standards are met effectively. A Bachelor's degree in IT/Computing or equivalent experience is required. Apply today!