📍 Local Job Near You
Technical Helpdesk Specialist – Remote & Phone Support
Find Global Sdn. Bhd
📍
, selangor, malaysia, Malaysia
Location
, selangor, malaysia
Posted
May 29, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
- Deliver support to dealers and customers by offering guidance, troubleshooting, and consultation on software products through phone, email, and remote sessions.
- Maintain detailed records of all activities, including inquiries, issues, customer feedback, and the solutions provided.
- Continuously follow up on unresolved tasks internally and externally to ensure all customer inquiries are properly addressed.
- Demonstrate the ability to work effectively both independently and as part of a team.
- Perform additional tasks as assigned by team leaders when necessary.