About the job Technical & Functional Business Analyst We are seeking a detail-oriented and analytical Business Analyst with strong SQL experience to join our team. The ideal candidate will be responsible for analyzing business processes, identifying opportunities for improvement, and providing data-driven insights to support strategic decision-making. Responsibilities: Analyze, diagnose, and resolve software problems, configuration issues and assist with implementation of our company-wide core software platforms. Provide direction and training to internal teams in the use of the application and how it relates to business workflow. Identify and correct or advise, on technical and system configuration issues. Suggest feature and product enhancements to our development team. Act as the primary point of contact for functional and technical troubleshooting for our teams globally. Consult with internal and external teams to identify, define and document business needs and o...