Job Overview A technical expert is a highly skilled professional who solves technological and electrical challenges and oversees a strategic mission in the solution-based offerings of the company. They need to provide technical support to customers or other team members through their technical background in their industry. Furthermore, the technical expert would need to create new technological solutions or repair existing technological frameworks. Duties & Responsibilities Customer Establishing the technical needs of the customer and suggesting appropriate products. Explaining complex technical information to customers in a way that is easily understandable. Following up with customers and resolving any issues that may arise. Keeping customers informed about new technological products. Compiling proposals and reports related to technical products. Updating records of customer communications and contact information. Traveling to the customer's location to talk about our product range. ...