Job scope: Build and maintain strong customer relationships as a trusted technical advisor, supporting pre- and post-sales activities. Partner with sales teams to understand requirements, deliver tailored solutions, and drive sales outcomes. Provide technical consultation, troubleshoot issues, and recommend practical, cost-effective solutions. Engage with customers' engineering teams to address technical concerns and identify process improvements. Deliver product demonstrations, technical presentations, and training for internal and external stakeholders. Collaborate with Technical Service Unit to implement solutions while upholding service standards. Monitor industry trends and competitors to identify new opportunities and product improvements. Liaise with suppliers to obtain quotations, negotiate solutions, and resolve technical specifications. Expand product offerings by sourcing from reliable local and international suppliers. Support project execution from inception to completion,...