Position
¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible.
Technical Customer Success Manager (TCSM)
Location Preference
Murcia Region
Responsibilities and Duties
Deliver efficient field support to customers using Carbon Robotics equipment, including verifying machine operation at peak efficiency by proper calibration, monitoring, and preventive maintenance service in both indoor and outdoor environments.
Serve as the point of contact for assigned accounts by training operators and all farm personnel required to successfully implement the use of Carbon Robotics equipment.
Log, document, and communicate customer experience and pain points to engineering and product teams.
Quickly respond to customer concerns and identify the issue(s) in collaboration with other Carbon Robotics departments/teams.
Travel to customer locations expected >
50% of time...